“We got onto Fergus and in just one quarter we smashed an extra 20-30% onto our sales through sheer organisational-efficiency.”
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Check out this video series of Ben and Elliot's journey moving their electrical business onto Fergus and where their business is today.
“Fergus is an easy and user-friendly way for our guys to get all their paperwork done out on the road.”
''It never really seems like work to me, it seems more like a lifestyle. I couldn't imagine going back to working for anyone else now,'' - Andrew, Owner, Watersmith Plumbing and Gas
"We never miss a job and we never miss a product [cost] now. Everything gets billed out. So the difference in turnover and cash flow has been huge."
"If you treat your staff well, they look after your customers. That’s something that I always try to do, and it hasn’t failed me so far."
“We can now see what’s coming up, whether we will be short on staff, and whether we need to move people around etc. But more importantly we have the ability to look at the profit per job rather than just on a monthly or yearly basis.”
Anthony estimates the amount of time he and his staff spend on data entry has shrunk by 30-50%. The amount of physical paper lying around the office, such as invoices, and delivery notes, is also down by at least 95%.
"It’s just amazing how easy it is to be able to invoice off a quote or charge up. What used to take a full day, takes me less than 2 hours now and it’s so much more accurate as well, with no room for human error."
Although he describes himself as “not a computer person by a long stretch”, electrician Jim Middleton found Fergus instinctively easy to use. And he admits that the more he uses the system, the better it gets.
"We started looking into job management software because of the huge amount of workload we were experiencing. We decided to work on the business instead of in the business."
"If we’re vocal about the fact we're female electricians now, it will encourage more gender diversity in the industry – to the point where, one day, hopefully, you could be either a male or female electrician and it just won’t matter."
"We could immediately identify areas where our margins were great and not so great. We could tell that at a glance in Fergus.''
John needed help organising and automating his growing painting business. Hear how he's streamlined his admin and taken the stress out of job tracking and team management.
Having reduced admin work by 66% in their family HVAC business, Sarah and Myles are sticking with Fergus to help get their new, mobile Refrigeration venture off the ground.
"Fergus has brought all my projects into one dashboard. I’m not forgetting about jobs. Everything’s in one place and it’s easy to see what money is outstanding and what’s been paid."
Setting up software shouldn't be hard, we make it a walk in the park.
