Customer Stories

Customer Story – M B Electrical Services

Written by Dan Pollard | Apr-2023

M B Electrical Services is a family-run business based in Oldham, with over 20 years' experience in the electrical contracting industry. Taking pride in providing high-quality installations and repairs, they have established themselves as a trustworthy and reliable company with a wide range of customers. Owner and Managing Director, Mike Baines, shares how Fergus helped them to take control of their growing business. 

Needing to find a solution 

Before discovering Fergus, Mike and his team relied on manually inputting of all their business data. This included writing up all invoices and making manual copies for their own records.  

“Doing things manually was great at first as it suited our needs at the time but, as the business grew, doing everything manually became a chore with documents becoming harder to track and manage.”’ 

Mike decided to have a look at some different job management solutions to help them manage their growing workload. After trying a few different options, they came across Fergus Software. Fergus provided them with the functionalities they needed with the simplicity they wanted.  

“The layout is appealing to the eye, intuitive and easy to use and, after some training, can be mastered fairly quickly” 

Workflow management made simple 

Using the Fergus dashboard, tracking large numbers of jobs became a breeze for the company, easily tracking the stage of every job from initial estimates through to the completion of invoices.  Automated invoice reminders also ensured Mike and the team were able to keep on top of late payments, without having to manually chase customers.  

Saving hours in admin time 

One of Mike’s favourite features on the Fergus platform is the materials price book. Using this, he has been able to accurately cost up jobs by searching for the materials using the price book search and finding accurate up-to-date prices from his suppliers.  

“This one aspect of Fergus software has cut my estimate creation time down from up to an hour to merely minutes!” 

Building a profitable business 

By integrating Fergus into their day-to-day activities Mike and his team have been able to grow their business and become more profitable, no longer at risk of losing important job documents or missed payments.  

“Whether you’re a small or large business but you’re struggling with keeping track of your jobs, give Fergus a try! You’ve got nothing to lose and everything to gain!” 

 

If you're ready to take control of your business, start your 14-day free trial of Fergus today.