Skip to the main content.

"By adopting this system we are now seen as professional and progressive within our town"

Daniel Gunther, Owner, Gunther Electrical


"Since adopting Fergus, in the last 6 months, we’ve seen a 60% increase in our business."

Ben, Co-Owner, KVA
Resources

Buyers guide >
Compare job management solutions

Profit & Loss Calculator >
See if you're on track to make a profit

Tradehub

How-to-videos >
Check out our in-depth video tutorial

Business coaching >
Webinars with experienced tradies

Help Centre >
Need a hand? You'll find the answer here

Contact Support
About Fergus

Who are we? >
Find out what gets us up in the morning
(Spoiler: It's you.)

Our partners & friends >
Meet all our industry partners

Work with us

Want to join our team? >
Visit our careers page.

Want to partner with us? >
Check out the benefits of teaming up with Fergus.


Connect with us  
              

Get in touch

0800 461 219


65 New North Road,
Eden Terrace,
Auckland, 1021

1 min read

Automatic SMS Schedule Reminders

Automatic SMS Schedule Reminders

A courtesy call to remind your customers what time you’ll arrive at their front door can be one of the first tasks to go out the window on a busy morning.

That’s why we’re introducing SMS Schedule Reminders - an easy, set-and-forget solution to let your customers know when you’re due to come by for a quote, estimate, site visit, routine maintenance job or any other scheduled appointment.

It works like this: Your customers will receive an SMS message detailing the date and time of their appointment and any other details you may wish to include. You can also choose how far in advance of the appointment you want your customers to receive the reminder SMS.

It’s a great way to give your customers a friendly heads-up that you’re on your way. They can then make sure they’ll be there to meet you, or they’ve left a key out, and all the necessary preparations have been made so you can get on with the job as soon as you get there.

 

How do I get started?

It’s easy to get started with automatic SMS Schedule Reminders. Check out this handy guide now. If you’re not already with Fergus, and would like to check out this feature, then sign up now for a free trial.

 

Why should I use it?

Forget having to remember to call or send a text message to your customers the morning of the job - SMS Schedule Reminders does it for you automatically. SMS messages are also a great way to help make sure your customers will be there to meet you when you arrive and have made all the necessary arrangements so you can get started on the job as soon as you get there.

 

What if I don’t want to send it to some customers?

No problem! It’s easy to turn off SMS Schedule Reminders for certain customers. Check out how here.

 

Can I also send automatic SMS messages to remind my customers to pay me?

You sure can! You can remind your customers to settle their invoice via email or SMS message. They’ll be reminded at regular intervals until you’ve been paid! Find out more here.

time management for tradespeople

2 min read

Time Management Tips for Tradespeople

Tradespeople, the clock is ticking.

Building relationships in the trades industry

2 min read

How to Build Relationships in the Trades Industry

In the trades industry, success hinges not just on your technical skills, but also on the strength of your relationships.

mental health for tradespeople

2 min read

The Importance of Mental Health for Tradespeople

It might not be the most discussed topic out on the tools, but mental health is a major part of a tradesperson’s overall well-being.