3 min read
Do Tradies Need a Website?
Having an online presence seems almost mandatory, especially in the competitive world of trade business. But is it really necessary for tradies?...
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0800 461 219
65 New North Road,
Eden Terrace,
Auckland, 1021
3 min read
Dan Pollard : Sep-2024
Operating cash flow, gross margin, debt-to-equity, sales close ratio… it’s easy to get bogged down by the number of different ways you can measure the financial health of your trades or service business.
You’re out on the tools, focusing on getting the job done, and the last thing you want to do is miss out on potential work because of a missed phone call or an email lost in the shuffle. But the reality is, new enquiries are the lifeblood of your business, and managing them efficiently can be the difference between a thriving business and a slow week.
Enquiry management is more than just answering a call or replying to an email. It’s about making sure every potential job that comes your way is accounted for, followed up, and converted into actual work. A missed enquiry means lost revenue, plain and simple.
But it’s not just about the money. Good enquiry management helps you build relationships with potential clients, respond quickly to their needs, and show that you're reliable and organised. This is especially crucial for tradies, where word-of-mouth and reputation mean everything.
There are a few ways to handle enquiries, but not all are created equal. Let’s take a look at the most common methods and why some might leave you missing out.
At Fergus, we know how important it is for tradies to stay on top of their inquiries. That’s why we’ve rolled out our new Enquiry Management feature. This powerful tool allows you to seamlessly capture enquiries directly from your website into Fergus, so you don’t have to worry about things falling through the cracks.
Here’s how it works:
With our new feature, you can say goodbye to juggling enquiries across different systems. Everything is in one place, and the process is streamlined. No more headaches, no more missed opportunities.
With Fergus’ new Enquiry Management feature, tradies can take control of their inquiries and ensure nothing is left behind. If you’re looking to streamline your business and stay on top of every opportunity, now’s the time to give it a go.
Sign up now for a free trial to test it out for your business.
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