Skip to the main content.

"By adopting this system we are now seen as professional and progressive within our town"

Daniel Gunther, Owner, Gunther Electrical


"Since adopting Fergus, in the last 6 months, we’ve seen a 60% increase in our business."

Ben, Co-Owner, KVA
Resources

Buyers guide >
Compare job management solutions

Profit & Loss Calculator >
See if you're on track to make a profit

Tradehub

How-to-videos >
Check out our in-depth video tutorial

Business coaching >
Webinars with experienced tradies

Help Centre >
Need a hand? You'll find the answer here

Contact Support
About Fergus

Who are we? >
Find out what gets us up in the morning
(Spoiler: It's you.)

Our partners & friends >
Meet all our industry partners

Work with us

Want to join our team? >
Visit our careers page.

Want to partner with us? >
Check out the benefits of teaming up with Fergus.


Connect with us  
              

Get in touch

0800 461 219


65 New North Road,
Eden Terrace,
Auckland, 1021

1 min read

Top 5 Tips For Running a Successful Trades Business

Making sure there is money coming into your trades business in time to pay your bills seems like an obvious priority, but can be incredibly difficult to do when put into practice. Here are some quick tips you can action this week to make sure there's cash in the bank in time for pay day.

#5 Nail customer follow-up

Word-of-mouth is key in the trades industry. How can you make sure your customers are happy with the end result?

Two simple steps:

  • A quick call from someone to check in with the customer is invaluable. You'll quickly learn if they're not happy before you invoice for the job, instead of 12 weeks after.

  • Once you do invoice, make another call to confirm they've received the invoice and understand everything in it.

 

#4 Avoid loss leading

If you haven't heard of it, loss leading is when you offer work at a price that isn't profitable in order to get your foot in the door. Simply put, the risk is too great for small businesses and there's enough good work out there to not need to try it.

 

#3 Manage your unused materials

Even though its best practice to only order the materials you need for the job, it's not always possible in the real world. How can you manage unused materials? Simple: Return all unused stock to the supplier for credit.

  • Keep all unused stock with their docket

  • Ask someone from the office to do weekly returns to suppliers for credit notes.

 

#2 Charge deposits for jobs over $2000

Many other industries charge deposits to confirm jobs, so why don't trades? The simple act of charging deposits means more cash flow during quieter times and the customer is more likely to pay the last bill if it's a fraction of the total cost.

 

#1 Invoice as soon as the job is finished (every day if possible)

Despite seeming obvious, invoicing regularly is one of the most frequently overlooked pillars of running a successful trades business. The issue is that while it's important, it isn't always urgent. If necessary, make one employee solely dedicated to invoicing.

 

2 min read

How to Schedule Your Plumbing Jobs Efficiently

As a plumber, you know that your job is not just about fixing pipes and drains.

Social media for electricians

6 min read

How to use Social Media to Grow Your Electrical Company

Social media is much more than TikTok dances, memes, and a running commentary of your auntie’s eating habits on Facebook.

2 min read

Top Tips UK for Self-Assessment 2024

NOTE: The following information is applicable to UK taxpayers. For self-employed electricians and plumbers, the end of January isn’t just another...