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Daniel Gunther, Owner, Gunther Electrical


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Ben, Co-Owner, KVA
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3 min read

Do Tradies Need a Website?

Having an online presence seems almost mandatory, especially in the competitive world of trade business. But is it really necessary for tradies? Let’s explore what makes an effective website, and discuss alternatives for those who might not want to build one, or if you even need one.

In today's digital age, having an online presence seems almost mandatory, especially in the competitive world of trade businesses. However, is it really necessary for tradies to have a website? While a website offers many benefits, some tradies may find alternative online strategies more fitting for their needs. Let's explore the advantages of having a website, the challenges it presents, and consider effective alternatives for those who might prefer not to build one. 

The ‘Why’ of Having a Website

  1. Visibility and Reach: A website provides a digital storefront that's accessible 24/7. This means potential clients can find you anytime, extending your reach beyond local word-of-mouth.
  2. Credibility: A professional website can significantly boost your credibility. It shows you’re serious about your business and gives potential clients confidence in your services.
  3. Showcasing Work: You can showcase your past projects, giving potential clients a visual idea of the quality and scope of your work. This can be a powerful selling point.
  4. Customer Convenience: Clients can easily find your contact details, and services offered, and even book appointments online. This convenience can lead to more business.
  5. Marketing Opportunities: A website opens up various online marketing opportunities such as SEO (Search Engine Optimisation), Google Ads, and social media integration, which can drive more traffic to your business.

The ‘Why Not’ of Having a Website

  1. Cost: Building and maintaining a website can be costly. There are initial setup fees, ongoing hosting costs, and potential expenses for updates and maintenance.
  2. Time-Consuming: Keeping a website up-to-date with the latest information, projects, and content can be time-consuming, which might be challenging for busy tradies.
  3. Competition: A website puts you in direct competition with other tradies who have websites, making it essential to ensure your site stands out, which can be challenging and adds work that you might not be ready for.

What Makes an Effective Website for Tradies?

  1. User-Friendly Design: The website should be easy to navigate, with clear headings and a simple layout. Clients should be able to find information quickly.
  2. Clear Contact Information: Your phone number, email, and physical address should be easy to find. Consider adding a contact form for convenience.
  3. Portfolio Section: Showcase your best work with high-quality images and descriptions. This builds trust and shows potential clients what you can do.
  4. Testimonials: Including testimonials from satisfied clients can boost your credibility and reassure new customers.

Solutions and Ways to Build an Effective Website

  1. DIY Website Builders: Platforms like Wix, Squarespace, and WordPress offer user-friendly templates that allow you to build a website without coding knowledge. These platforms are ideal for tradies who want to get online quickly and affordably.
  2. Wix: Known for its drag-and-drop functionality, Wix makes it easy to create a professional-looking website. It offers a wide range of templates tailored to various industries, including trades and services. Wix also provides mobile optimisation, an app market for additional features, and a free plan with optional premium upgrades.
  3. Squarespace: Renowned for its sleek, modern designs, Squarespace offers stunning templates that can be customised to fit your trade. It provides robust blogging and SEO tools, e-commerce capabilities, and integrated analytics. 
  4. WordPress: This platform is incredibly versatile, powering over a third of all websites globally. WordPress offers thousands of themes and plugins to extend your site’s functionality. It's highly flexible, scalable, and supported by a large community. Although WordPress is free, you will need to pay for hosting and potentially some premium themes and plugins.

Alternatives to Having a Website

  1. Use Social Media: If you're not ready for a full website, creating a strong social media presence on platforms like Facebook and Instagram can be a good starting point. You can share your work, get reviews, and engage with potential clients.
  2. Google My Business: Claiming and optimising your Google My Business listing can make you more visible in local searches. Ensure all your details are accurate and encourage satisfied clients to leave reviews.
  3. Online Directories: Listing your services on online directories like Yellow Pages, Trade Me, or local trade associations can increase your visibility without the need for a full website.
  4. Networking and Referrals: Never underestimate the power of word-of-mouth. Building strong relationships with clients can lead to referrals and repeat business.

Whether you decide to build a website or explore alternative online tools, the key to success in the trade business is maintaining visibility, credibility, and a strong connection with your clients. A well-designed website can offer numerous advantages, from showcasing your work to enhancing your credibility. However, for those who find the cost, time, or competition daunting, options like a robust social media presence, Google My Business, or online directories provide viable paths to stay engaged and visible in the market. Ultimately, the choice depends on your business goals, resources, and how you want to connect with your audience.

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