Dan Pollard
E&P Electrics (Bedale) is an electrical contracting company based in North Yorkshire, England. Operating since 1986, E&P (Bedale) provide services around the North of England, priding themselves on their high quality work and well-established reputation.
Needing a solution for a growing business
Being a company based on traditional values, job management at E&P was also very traditional - relying on a pen and paper approach to manage all aspects of the business. Although they found this a dependable method over the years, this was incredibly time-consuming and often left them at max capacity, unable to take on more work and grow their business. Manager Lindsay Peacock shares her experience:
"Everything, time sheets, purchase ledger, everything was on paper."
Digitalising a company with traditional values
E&P Electrics wanted a solution that would allow them to optimise their business operations, whilst allowing them to still maintain their strong customer relationships. When Lindsay started using Fergus, she found that they were able to significantly reduce the company's data input, allowing them more time to focus on how their contractors were getting on in their jobs.
"Not having to wait for the data is so good...we're not having to wait a week to see the status of a job, we're getting real-time tracking."
Seeing real-time profitability
By reducing their manual data input on Fergus, Lindsay was able to focus on monitoring the company's profitability, ensuring every job was driving the business towards its profit goals.
"It's made our day-to-day running of the office a lot smoother and a lot more profitable."
Watch Lindsay's full testimonial here:
Transcript:
"Before we started using Fergus in the office, we were very paper based. Everything time sheets, purchase ledger, everything was on paper. It was very time consuming. Since we moved to Fergus has just sort of revolutionised the office, we no longer have to wait a week for time sheets to come in, we're virtually paper free really now."
"The data entry across the whole of the office has been significantly reduced, which is saving us so much time and money. We're finding a real advantage that we can track in real time, so we're getting live data back from all of our all of our electricians, we're not having to wait a week to see the status of a job, we're getting real time tracking. I could say we're probably no more than 24 hours behind knowing what's going on in any one job at any one time. So not having to wait for the data is so good, we can keep an eye on profitability of every job to the day."
"We're seeing a lot more accurate data come back because of the manual input side of things has been significantly reduced, and it's basically just made our day to day running in the office a lot smoother and a lot more profitable because of the amount of data we can see at the click of a button. Just the home screen on Fergus, for instance, with your status bars, there's so much information there for us with one click. So I would highly recommend Fergus."
"If you're looking to move from a paper based system onto more of a data entry system, it's been fantastic for us, and we all highly recommend it."
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