Watch this video to learn how to apply payments and credits in Fergus, as well as how FergusPay is configured.
Transcript
Hi everyone. Dylan here from the Fergus team. In this video, I'm gonna show you how payments and credits work in Fergus.
To apply a payment or credit, you will first need an invoice that has been approved and published. The easiest place to find this would be the payments column on the status board. When you open an invoice on the top left, you will see a payments button with a zero next to it. If you select this a new window opens, and you can now add payments by default.
The first type of payment will be a credit note, so don't forget to change this if you need. The dropdown menu gives you different options to process the particular type of payment you are looking for, and you can set the date and the amount further down.
One thing to note here is if you are using an accounting package with Fergus, payments will sync automatically so you don't need to apply. These and all credit notes need to be applied from your accounting package to ensure the balance sheet is accurate. The other method of payment is Fergus pay.
This is a feature that you can use to take credit card payments on the go and currently can only be used in Australia and New Zealand. It can be used on the mobile app and emailed to your clients to be used in a Web browser. To set this up, you will need to be the admin of your account, as this is a billing related setting. On the left hand side of settings, there is a menu called Fergus Labs. This is where features we are continuously improving live until they're finished.
To be eligible for Fergus pay, you will need to have an accounting integration with Fergus set up as these payments will sink to this. Once enabling this, you will need to set up a few details before as there is a processing fee. This is different for Australia and New Zealand, respectively. You also need to put in your bank details Once you hit save changes, you're good to go now.
When you send an invoice, there will be a link to view and pay the invoice online for your customers to use on the Fergus Mobile App. When approving an invoice, you now have the option to approve and collect payment, which will open up a screen for your customer to enter their credit card details in and confirm the payment. It can take up to three business days for a Fergus pay transaction to be processed, depending on your bank. Once completed, you'll be able to find these transactions in the Fergus Pay report.
Within Fergus, payments are the lifeblood of any business, and using tools like Fergus pay can increase your cash flow and streamline your processes.
Thanks for taking the time to watch our video. If you have any questions, please get in touch via support@fergus.com.
Kristie
