NEW FEATURE: NEVER MISS REPEAT WORK AGAIN

Service reminder software for trades

Turn completed jobs into future bookings with service reminders designed for trades businesses. Fergus helps you manage recurring servicing by sending automated reminders to customers and tracking upcoming work in one place. Instead of relying on memory or spreadsheets, you can automate preventative maintenance reminders and keep your pipeline of repeat work flowing.

Start your free 14-day trial – no card needed

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  • Free onboarding
  • No credit card required

Turn one-off jobs into reliable repeat work in a few clicks

  • Perfect for recurring jobs
  • 100+ supplier integrations
  • Local customer support
  • Trusted by 24,000+ tradies
4.6
Rating across 150+ reviews
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Many trades businesses lose future work simply because customers forget when servicing is due.

Fergus Service Reminders solve this by automatically notifying customers when maintenance or servicing is approaching. Instead of chasing customers manually, you can set up automated reminders that bring them back at the right time.

Whether you’re servicing boilers, HVAC systems, heat pumps, electrical equipment, or commercial installations, Fergus helps you move from reactive repairs to predictable recurring service work - while saving time and reducing admin.

With Fergus maintenance management tools, you can proactively maintain your customers’ equipment, improve customer satisfaction with timely reminders, and create a steady stream of repeat jobs.

Why choose Fergus job management software?

Fergus helps you streamline service scheduling, maintenance tracking, and job management in one platform built for trades businesses.

Automated Reminders

Send automated emails to customers when their next service is due. Fergus acts as your maintenance reminder tool, helping ensure important servicing isn’t forgotten.

Recurring Service Scheduling

Create service templates that automatically track and notify customers when the next job should happen. This makes managing recurring service work and preventative maintenance schedules simple.

Services Due Dashboard

See all upcoming, due, and accepted reminders in one place. Fergus gives you clear visibility of your upcoming service work.

Turn Reminders Into Recurring Jobs

Accepted reminders can be turned into scheduled jobs instantly. No separate maintenance reminder systems required.

Clear Customer Communication

Customers receive easy-to-respond reminder emails so you know exactly who has accepted or skipped their service, helping improve customer satisfaction while keeping asset maintenance on schedule.

Pricing & Plans

Our service reminders feature is included as part of all Fergus plans. Choose a plan that fits your business and start managing recurring servicing and preventative maintenance work with ease. 14-day free trial available for all plans.

Basic

Built for tradies looking for an easier way to manage their jobs from anywhere and ditch the paperwork.

From

$53

per month

Need Timesheet users?

From $22 per month

MOST POPULAR

Professional

A game changer for gaining efficiencies, increasing profits, and running your trades business.

From

$75

per month

Need Timesheet users?

From $22 per month

no lock-in contracts

Enjoy monthly billing, with no lock-in contracts.

14 days
free trial

Experience the benefits of Fergus for free with a 14-day trial.

no credit card required

 Start using Fergus right away, no credit card required.

hassle-free cancellation

You can cancel your account anytime, without any hassle.

What makes Fergus different?

Unlike generic maintenance management software, Fergus is built specifically for trades businesses managing jobs in the field.

Built Into Your Job Workflow

Add service reminders directly from jobs without needing separate maintenance software.

One-Click Job Creation

Turn accepted service reminders into scheduled jobs instantly.

Smart Service Templates

Create templates for recurring servicing such as annual inspections or preventative maintenance.

Clear Services Dashboard

Track upcoming maintenance reminders, overdue services, and accepted bookings.

How it works

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Add a Service Reminder when a Job is completed
When you finish an install or service job, simply add a service reminder in Fergus.

Set when the next service is due and how far in advance the customer should be notified. This creates the foundation for your recurring service schedule.

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Fergus Tracks and Sends Reminders Automatically
Your reminder appears in the Services Due dashboard, where Fergus tracks upcoming services and their status.

Customers can be notified automatically at the right time, and you can quickly see whether a reminder is pending, due, accepted, or overdue.

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Turn Accepted Reminders Into Booked Jobs
When a customer accepts the reminder, you can create and schedule the job instantly. Customer details pull through automatically

This turns completed work into repeat bookings and helps you build a steady pipeline o jobs without manual follow-ups.

24,000+ tradies have switched to Fergus

  • No lock-in contracts
  • Free set-up and support
  • It’s not revolutionary software - but it’s practical, stable, and built for NZ trades. And honestly? That counts for a lot.
  • Fergus has made a massive difference to our business. I still have a lot to learn but am loving the information it can provide and is a fantastic tool for our business.
  • Great easy to use product that makes quoting, job sheeting and invoicing more efficient and allows tracking for all business costs.
  • We would be lost without Fergus! It is also a simple software to use which makes onboarding other staff to use it a breeze.
  • Excellent program, can run my jobs smoothly and efficiently.
  • Fergus is great. Helps everyone know what is needed for the job and where they should be. All hours and materials easily tracked.
  • Fergus has made our operations much easier.
  • We 100% recommend signing on! We’re a small family-run business right at the start of a big growth phase, and we’ve been looking for a real workhorse like this to help keep everything organised and running smoothly.
  • Staff are great, super quick to respond to questions and features they don't have that you ask about are added to be looked at for inclusion later.
4.6
Across 150+ reviews
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Frequently asked questions

Service reminder software helps businesses automatically notify customers when maintenance or servicing is due. Fergus automates preventative maintenance reminders and allows you to create jobs directly from accepted services. Smart scheduling prevents reminder spam while ensuring critical maintenance never gets missed.

Yes. Fergus automatically sends reminder emails based on your chosen lead time before the service due date. You can customise the your message and tailor it yo your business.

Yes. Customers can accept or skip the reminder directly from the email, and the status updates in Fergus.

No credit card needed for your 14-day trial, full access to all features, including service reminders, included.

Get started with service reminders today

Start turning completed jobs into repeat bookings with Fergus.

Automate maintenance reminders, track upcoming services, and schedule jobs, all in one place.

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Run a better business in 2026

  • Trusted by 20,000+ trades
  • No lock-in contracts
  • Free set-up and support