Skip to the main content.

"By adopting this system we are now seen as professional and progressive within our town"

Daniel Gunther, Owner, Gunther Electrical

"Since adopting Fergus, in the last 6 months, we’ve seen a 60% increase in our business."

Ben, Co-Owner, KVA

Buyers guide >
Compare job management solutions

Profit & Loss Calculator >
See if you're on track to make a profit


How-to-videos >
Check out our in-depth video tutorial

Business coaching >
Webinars with experienced tradies

Help Centre >
Need a hand? You'll find the answer here

Contact Support
About Fergus

Who are we? >
Find out what gets us up in the morning
(Spoiler: It's you.)

Our partners & friends >
Meet all our industry partners

Work with us

Want to join our team? >
Visit our careers page.

Want to partner with us? >
Check out the benefits of teaming up with Fergus.

Connect with us  

Get in touch

0800 461 219

65 New North Road,
Eden Terrace,
Auckland, 1021

1 min view



Watch this video to learn how queries work in Fergus, how to add to a query as well as resolving and what happens when you do so.



Hi everyone. It's Dylan here from the Fergus team. In this video, I'm gonna be showing you how to use queries in Fergus. Queries are useful if one of your team or your customers has a question on something related to the site, visit or invoice. it's easy to add queries as it displays as a red flag.

Once you select this, you'll need to enter a description of the query before lodging it. Once a query has been attached, there will be a yellow box added to the top of the page to get the attention of anyone on that page. If you use the at tag, you can have this. 

Notify a team member that it directly relates to. From here, you can start a thread to ask any follow up questions or add information to the query. You can also use the Blue Resolve query button on the top, right, Please note. Once a query has been resolved, it will be moved to the notes and history section of the job itself.

Thanks for taking the time to watch our video. If you have any questions, please get in touch via

2 min read

Integrating with Xero

Watch this video to see how you can integrate your Fergus account with Xero Accounting Software to manage and sync your supplier and...

15 min read

Training Webinar | Scheduling

Watch this video to learn all the ins and outs of assigning and scheduling jobs to your team members. Learn your way around the Fergus...

16 min read

Training Webinar | Job Phases (previously called Site Visits)

Watch this video to learn all about Job Phases (previously called Site Visits). Learn what a Job Phase is in Fergus and how you can use...